What Our Customers Are Saying
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Frank Robinson, Las Vegas, NV
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I had been looking for my first Harley which is supposed to be a wonderful experience. It was anything but that dealing with Red Rock Harley where I purchased my supposedly brand new bike. After the first week problems still unresolved after bringing back to Red Rock Harley-Davidson So I ended up at Henderson Harley and had the most pleasure dealing with Mike in service who pick up the negative, not wanting and sorry that I bought a Harley and bad mouthing Red Rock to So very grateful for someone stepping up and making FEEL like a valued customer. I can't give enough praise to Mike and his staff at the level of respect that was forwarded to me. Thank you for all you did for me Henderson Harley.
Helen Kcid -
Vent a problem to my Salesman ( Broadway Joe ), next thing you know, I have Andy ( Store Mgr ) on my phone asking how to make things right.. Discussed the problem.. GOLD STAR award, Picked up my Trike today, All issues addressed, No Charge !! Happy Camper again !! Thank you Joe and Andy. Quality Service at it's best
Geary Thomas, HENDERSON, NV -
On October 11th, 2018, some friends and I were on our way from Arizona to Las Vegas and the front wheel bearings blew out on my bike. I was stranded on the side of 93, still in Arizona, about 6 miles from the Nevada border. I called the nearest Harley Dealership, which was Henderson. They were out to my location, loaded up my bike, and were on the way back to the dealership with my wife and I within 45 minutes. They put my bike right on the rack and had it fixed within an hour. When I got the bill I thought there was a mistake, but I sure didn't argue. I wish I could remember the name of the guy who came out to get us. One of the nicest guys I've ever met. Said he was retired Fire Department and worked in the service department of Henderson. The Service adviser, Robert Donley, took awesome care of us, getting my bike in and fixed in record time. We barely missed any of our vacation with a major breakdown like that, due to the awesome employees of Henderson Harley Davidson. Thank-you so much!
David Abbott, Maricopa, ARIZONA -
I waiting for retirement to finally get here and it came. Then to have to finish several projects which took 2 years my time finally came to get my second Harley. My 2005 Sportster 1200 Custom which I bought new and ride daily would always scratch the itch to ride but I wanted a cruiser. I spent three plus years researching the perfect bike for me and went to 6 dealerships and several others who sold Harley's. I also rode and pondered over Indian M.C. but nothing sounds like or looks like a Harley - period... In talking to 20 salespersons over the years they just stopped trying to get your business (understandable) because they did not think I would buy. Not so with Broadway Joe. He always shot the sh** with me when I went in and answered all my questions. After talking to Broadway Joe for a couple of years when I walked in and told him it was time he said he would make it happen. He and Lawrence Machado did just that. They hit me with a price on a 2018 Road King and I was sold. I waited two days until they both were back from their days off and when I came in they were serious with that offer and it took 20 minutes to close the deal. I was looking hard at the used Heritage and the Deluxe models but wanted the new Milwaukee Engine. Not only did they want to work with me they pulled no punches and basically blew the doors off the other two Harley dealers in town. Most one and two year old models were close to what I paid for the 2018. Good timing yes as the 2019 were coming in but that was planned on my part. Buying a new model you can not get around the charges that go with it but I still paid a couple thousand LESS than the used models I had on my list. A Harley has been under my butt for 49 years and this is the third new one I bought and Broadway Joe and Lawrence MADE ME BUY THE BIKE with their pricing. It is all their fault. In returning to pick up the bike with my wife she was given some free T-shirts by Lawrence which just made her feel good about our whole new Harley adventure. Go see "Joe" and "Lawrence" and when you are serious they will come through for you. Top Dollar Harley Dealership.
Randy G Carns, Las Vegas, NV -
Recently had a small accident on my 08 FLHTCU, my shift linkage came off on me today while trying to get back to Utah to finish a job so I can pay my deductible, was able to make it to the dealer and Eric Steele got me up and going no questions asked. Wish I could give more than 5 Stars on this. They will definitely be repairing my bike when I pay my deductible. Thanks Eric you saved my job today and went above and beyond. Definitely making me think that switching from my Yamaha to my Harley was the right choice.
Steven Anderson, Las Vegas, NEVADA -
I just wanted to say that earlier today while getting ready to head towards Utah we had to stop at the store and the employee who helped us was AWESOME. So a huge thank you to Eric Steele.
Jennifer McDonald, Las Vegas, NEVADA -
When I bought my '03 Dyna Low Rider (in late '08 while living in SoCal for a few years before moving back here), it was because it had mid-controls. I test rode a Night Train, but wasn't comfortable. And I couldn't even reach the forwards, so I couldn't test ride a V-rod (a model that I've always liked).So, eight years later with the Dyna in trade, and this makes my 7th Harley since the mid '60s (now retired in my late 60s), I got a hard-to-find mid-control conversion-kit installed on an '03 anniversary VRSCA!Thanks to everyone at the Henderson dealership, especially Tim in sales, Mike in service, Heather in finance and Tony in parts - all did a great job!Tom L, Las Vegas, NV -
Lawrence did an excellent job of acquiring and delivering the 3 Harleys my brother, my nephew and I purchased on March 19, 2015. Couldn't have been more pleased.
Lynwood Jenkins, Goochland, VA -
Tony Ciro and Craig were both awesome with a capital A. Everyone from service to parts (and all in between) treated me like gold when I purchased my trike. I know I'm not an easy person to get along with but they did it and I appreciate it. They got me what I wanted for what I wanted to pay and we all came away happy. The only bad thing was I didn't get there in time on Saturday to enjoy the bar-b-que but will this Saturday. I will recommend you all to anyone who mentions thinking about a new or used bike. Robert in service and Travis the mechanic were awesome also. I will ask for Travis for all my service work. Great job everyone and you guys rock.
-Anonymous -
The wife & I went to the dealer to look at Trikes, and only if "Broadway" Joe Murphy was working... The wife had back surgery about three years ago and can't ride here Softtail Screaming Eagle CVO anymore without having problems... We have known Joe for years now and told him that she needed to step to a Trike, Joe went and got the trike out for her to test drive... things went great, Joe explained everything to her. Joe is an outstanding sales person, easy going, very intelligent individual with vast knowledge of the HD bike world, that is the least to say... he made sure that my wife was a good fit for the trike and didn't push her into something she didn't like..."Broadway" Joe is the person to see if you want to purchase a HD from. Joe Murphy is a big assest to the Henderson Harley Dealership and won't of bought the bike if it wasn't for him.Dean & Tammy Richardson
Dean Tammy Richardson, Henderson, NV -
Stopped by the dealership on a whim. I have always wanted to buy a bike. Was quickly and professionally greater by Tony Ciro. Tony took time to find out what it was that I was looking for, What brought me into the store. It genuinely felt as though tony wanted to see me leave the store with my needs met. Although it didn't work out for me taking home a bike that day. When the time is right I will seek tony out for his great customer service and knowledge of the product to help me make the best decision.
Max F, NEVADA -
I bought a 2012 Sportster 72 with many upgrades from Henderson Harley about six weeks ago. I have already given a testimonial about how great every thing went; and it did !!!! I love my Bike, But I felt I needed to let you know about a Service Advisor by the name of Robert Donley !!! This man is a SAINT !!! I have a little problem with OCD and being a little compulsive. Since buying the Bike I have been into service quit a few times with what are probaley some pretty lame questions. Robert is patiant with me beyond belive. he never makes me feel stupid and always go's above and beyond to answer my questions. Just wanted to say thank you Robert, And tell Henderson Harley what a great asset Robert is. Sorry for the bad spelling. Sincerley, Rex (Danny) Daniels
Rex Danny Daniels, Henderson, NV -
Hello, After looking all over the Internet, Craig's list, Motorcycle trader, Red Rock Harley and the other Harley Dealerships in Las Vegas; I looked at Henderson Harley, and there it was; A 2012 Sportster XL1200V Seventy Two. With very low miles, This Bike was Beautiful & Looked to be in showroom condition,Candy Apple metal Flake Red with many upgrades,Vance Hines exhaust, K&N intake, and to many more extras to mention. I was down at the Dealership as fast as I could get there; and the Bike was as beautiful in person as it was on the internet !! I met a great salesman by the name of Tony Ciro. After a little haggling,We made a Deal!!!!! I have had the Bike about a month now; and I just love it !! Tony and his team made the whole Experience at Henderson Harley great. GREAT BIKE, GREAT SALESMAN, GREAT SERVICE !!!!!!! Thank you so much,sincerely, Rex (Danny) Daniels
Rex Danny Daniels, Henderson, NV -
I went in on 7/18/15 to sell my roadking back to you guys because after having two TC88's I've been very disappointed with Harley Davidson and was ready to be done with Harley's after 30 years of riding and wrenching on them. Broadway Joe is the only sales rep I will deal with at Henderson Harley, first because I trust him and second, I consider him a friend, and third, the man knows the product he's selling. Joe knows I'm not a credit card yuppie biker and that money is always an issue being we come from the same hard working blue collar old school Biker cloth. Joe suggested I try a V-rod since he knew my dissatisfaction with the twin cams and also knew that I've only rode Harley's my entire biking life and that Harley was going to lose a faithful customer. Well he hit the nail on the head with the V-rod, I test rode it and loved it. Joe got together with Diane in finance and they went above and beyond to get me a great trade in price on my Road King and a really great price on the V-rod. My credit is not the best and Diane worked voodoo magic getting me financing to pay for a 3 year extended warranty and help me rebuild my credit. Both Broadway Joe and Diane exemplify a standard of customer service that seems to have long been lost by the motor company and it's dealers. Thanks to these two fantastically genuine people they went way beyond what anyone else would do to make sure that I left their dealership completely satisfied and happy. Harley Davidson should be thankful to Broadway Joe for keeping a lifelong Harley rider from going somewhere else because without him and Diane I would have been gone. Joe, thankyou soo much for everything, you're the best brother. And Diane I cannot express enough gratitude for working soo hard for me.
jay ditulli, las vegas, NV -
Was very happy dealing with Joe Murphy. He has solid product knowledge and let me move at my own pace.
edward turgeon, henderson, NV -
I am a salesman's nightmare, asking all kinds of questions, but Joe was so patient and kind and answered everything! Diane is the finance queen, keeping all that paperwork as simple as possible. For me, purchasing a bike is more like adopting a family member, and my Harley family was there to help every step of the way. My husband and I have purchased a dozen motorcycles over the past 10 years, never dreaming we would end up in Las Vegas with a motorcycle ministry, using our love of riding to spread God's love. A huge thank you to Joe, Diane, Craig, Randy, Mike, Karen, Andy, and all the staff at Henderson HD for helping us to help others.
In His Love,
Julie and Dale AuBuchonJulie AuBuchon, North Las Vegas, NV -
From the second we walk in the door we got the red carpet treatment. Our salesmen Brandon and Lawrence were very knowledgable and personable! They did not judge me as I walked in the door wearing shorts, tee shirt and the brightest running shoes you have ever seen lol. They were able to put me on the bike I wanted (2015 street bob) from sales to finance and apparel they had me outfitted to ride my new bike back to Utah. Hands down the best group of people ever!! This is how a dealership is supposed to run!
Jacob McCloughan, St George, UT -
A dream that I have had since age seven became true this last Saturday, when my awesome wife purchased a 2009 Sportster for me. Broadway" Joe Murphy was not just a salesman, he became like a friend who wanted to make certain that I left there with a bike that was an extension of me. My face hurts from smiling so much! Thanks Joe!"
Matt , Las Vegas, NV -
From the moment I first walked into your building to talk to a salesman about purchasing a used bike I'd seen in an advertisment I have been overwhelmed by the experience of dealing with Henderson Harley-Davidson. This covers sales, finance, service and parts. Everyone I've dealt with has treated me like I was important, that my being happy was more important then making the sale. This is in direct contrast to my previous experiences where the dealer's attitude seem to be If you don't buy it someone else will, so why should we go out of our way for you?. You really are the neighborhood dealer I look forward to years of being one of your satisfied customers."
Richard , Henderson, NV -
I recently retired at the age of 44 as an assistant principal from the Clark County School District. I was going crazy with nothing to do. My husband and I ran into one of my girlfriends who retired a couple of months before I did at the Mt Chareleston Lodge for breakfast, and she was riding her Harley! My husband and I decided to take the Harley Davidson Safety Course just to give us something to do together. I was the only girl in a class with four other men. I was the only one who had never rode before. My husband was the best person in that particular class and I was the worst. I fell at least 6 times ans actually ran into the wall once. I immediately got back on. I did not pass the driving test at the nd of the four days. However, James the trainer worked with me with one other lady that was struggling too for to days. I did improve, didn't fall, but, I had not improved enough to earn my drivers license. In the meantime, I saw a BEAUTIFUl Ultrac Classic that I wanted to give my husband as n early birthday present. Financing was completed and the bike was his. Again, I had not passed the class and did not have a license, but was determined to earn one if it took two years. I told Bradway Joe" that I wanted to buy a cute little sportster once I got my license in a year or so. Broadway Joe and everyone else there were sooooo supportive even as I felt I was the worst person in the history of Harley Davidson to ever ride a bike. They continue to encourage me. Put an AWESOME jacket on layaway that I could pick up onc I passed the class. As my husband Ken and I were signing the final documents to own his bike, Broadway Joe mentioned " Connie, I found your bike!". I asked what e meant, what do you mean you found MY bike? I don't have my license,,,,, he said I know, but you wanted a cure sportster, I have it in black cherry, with the Harely bags, it's great for you. I jumped out of my seat to go see it. It was perfect! I was till hesitant, because again, I did not have my license. Then Broadway told me how much they were asking for it. There was no way we could turn it down. My husband said we will take it! Ken rode his home that night, and mine was delivered the next day. I was sooo excited. I started riding with my husbands direction, I rode up and down our culdasac, practicing turning my head nd looking. Eventually I rode throughout our community, then outside of our community down Deersprings, and we started riding I breakfast and lunch. I rode it to the DMV to get my license and to register it. Now I REALLY LOVE riding. My husband rides with his friends every Thursday, ad I m working up to making those long rides to Laughlin, Kingman, Overton, California and anywhere else that their Hearts desire. My 19 year old daughter now wants to take the class along with my 21 year old daughter. I plan to upgrade to a heritage soft ail by the end of the year so one of the two will acquire my sportster. What a great bike to start on. My older daughter couldn't understand why they had to buy Harley if they bought bikes, and I explained that they know that I only buy the best so if they want my husband and I to condon their riding, they had to take the Harley Safety Course, and buy the best motorcycle possible which is one made by Harley Davdson, from the best salesmen that I have ever had the pleasure of ong service with. I have bought a number of brand new cars, three houses, this is my frost motorcycle and the first time that I have done business with a company where I felt like the entire company welcomed me to "their" family and the entire company did what ever they could to ensure we had a positive experience. I thank you Hendrson Harley Davidson for ensuring that we had a wonderful experience. I have a whole new ensight on my retirement now. I was going crazy not working after always working, now I'm greatful for the opportunity that I have been blessed with. We are looking forward to out trip to Stergis the summer, and a lifetime of continued fun, learning and riding. Broadway Joe thank you sooooo much for going out of your way to offer words of encouragement and advice when it was sincerely needed, the phone calls to make sure things were going well after my surgery, finding me the perfect bike at the perfect price, and I sincerely look forward to doing business with you again when my girls take your safety course, I buy my soft ail, and my girls get whichever bikes re best for them. At 18 and 21, I would bet money that they will not fall, and I'll ass first time around win a all girl or boy class. Youngsters have no fear, and I look forward to riding my bike up o your store to see my girls do a litte bit of the hands on course. Again, I thank you for for support, encouragment, and patience. Without Henderson Hary Davidson I know that I would not have my "M" endorsement on my license. Thank you, you have definately enriched my life, and my husbands as well."
Constance , Las Vegas, NV -
I must say i have never had a bad time at henderson hd, the parts,sales, and service are exceptional. when you say henderson hd your hometown harley dealer you really mean it.any job openings. take care see ya saturday for a cheesebuger. "
BURT , Henderson, NV -
I have been to many Harley dealers in California and Las Vegas, Nevada. Henderson Harley Davidson without a doubt has treated us the best of any of the dealers we have been to. Helpful sales people, Jim and Joe who had us do the poker contest and we won three of a kind giving us a discount on our next purchases, and of course when it came to financing I can't tell you how much we appreciated Diane working with us ,getting us an interest rate that was 50 percent lower than what we previously had. We love Henderson Harley Davidson it is our dealer of choice for both of our motorcycles "
stu bienstock -
I did my Experienced Riders Edge course here and all i can say is your missing out if you don't do it ! The guys were great, the course and class was a true learning experience and I highly recommend it to any rider of gender and age. I learned new things which I already pertained to my safety on the road with the idiots that do not watch out for us. A true learning experience and well worth the monies spent for which ome came back to me to spend in the store ! Great place great guys !"
Chuck , Las vegas, NV -
I purchased a new bike a few days ago and I've had my previous bike serviced at Henderson H-D for 3 years. My experience at Henderson Harley Davidson has always been outstanding from beginning to end. All the folks there treat me like a super star every time I visit. I wouldn't go anywhere else.
Geary , Henderson, NV -
We bought our first HD this past spring. An Ultra Classic with a side car for our daughter. The whole experience was great. Tom the sales Manager, Jeff in Sales and Diane in the finance dept. were easy to work with. It's safe to say we're hooked on Harley's. We're back again looking at maybe a trade for a Streetglide for Todd, and a SoftTail Deluxe for me. WHITE PEARL. Henderson Harley is a great place. Thank you all!!"
Lisa , Las Vegas, NV -
Saturday I purchased my 3rd Harley, I had previously purchased my other 2 from the other 2 Harley dealers here in Las Vegas. After dealing with Broadway Joe and the rest of the gang at Henderson Harley Davidson, I can honestly say that I won't be going anywhere else for my Harley Needs! The group there is awesome. If you are looking for a bike go see Broadway Joe!"
Carl , Las Vegas, NV -
Henderson Harley making the dream possible :) Broadway Joe, what a star, a pleasure to deal with; Professional, straightforward, means what he says and follows through - the trade-in of my road king couldn't have been easier and now i simply adore the 2013 FLHX that Joe, Tom and Rocky made possible. living the Dream" - Ian and Shari"
Anonymous , las vegas, NV -
On our way to Vegas, My husband saw an ad for a 2007 harley on sale, the salesman put it aside for us until we stopped in to look at it, took it for a test ride, some little things needs worked out, but overall the salespeople are very helpful and friendly they dont hound you or push you to buy, he pretty much already knew what he wanted, bought it the next day and trailed it home. Great Service Great Bike we got!"
Anonymous , FLORENCE, AZ -
Just an overall fabulous experience! I got the Harley bug (again) about a month ago, while surfing the net. I had not been to Henderson Harley, and I thought it would be a good time to check out the dealership. I spoke with salesperson Jeff on the phone, and I was pleased to find that you had in stock my bike of choice, the V Rod Night Rod Special. It took me about a week before getting in, but it was great once there. An absolutely no hassle time. Jeff was very professional and a great person. The dealership was fabulous also, neat, clean, fully stocked, exactly what I want in my bike store! Once I convinced my wife to visit and see the bike i wanted, and we dropped by again, it was great to come back. We decided then to buy the bike, which was a painless process. I need to compliment Jeff on his absolutely great attitude when, after reconsideration overnight, I called the next morning to let him know that we wouldn't be able to follow through with our purchase. He could not have been more accommodating and gracious. And I was pleased, after another day passed, to be able to call and tell the dealership that I was going to go ahead with the deal after all! I can't be more happy with my V Rod! A wonderful machine, which was delivered to my house. Every person I've dealt with at Henderson Harley has been great, and I look forward to a long relationship with everyone as my V Rod will need service during its lifetime. I can only give everyone at Henderson H-D my best regards and hearty thanks for a fantastic experience!"
Curtis , Henderson, NV -
I recently decided I wanted to purchase an IRON 883 Sportster but I was new to NV and I had let my motorcycle license expire 10 years ago. So I took a trip down to Henderson HD and was greeted by a group of very friendly staff. I was then introduced to Joe Murphy (who was one of the funniest, nicest most genuine people I have ever met) and I starting inquiring about the Skilled Riders Course, and told him the bike I was interested in purchasing. He took my cell phone number down and told me he would call me if he heard anything. Less than a week later he called me and told me about an opening in the class that was being held in a couple days. I got the day off of work and enrolled in the course. (the course itself was awesome and truly worth taking for anybody who rides. Butch was my instructor and he is a great guy as well and did an awesome job!) A couple days before the class started Joe called me again and told me that the bike I was interested in (2012 IRON 883 in flat black) just showed up" on the truck today. I called him back and put some money down to hold it until I took the Riders Edge course so I could get my motorcycle license again. After I finished the course I walked around to the other side of the dealership and met up with Joe and he showed me the bike for the first time and it was awesome! It was just what I wanted! We then started the paperwork and Joe made it as painless as possible. He is truly a great guy and so easy to talk to and you can tell he is just as excited as you are about your new purchase! He has some truly amazing stories that you just don't get to hear from the average person you meet in life. I then met up with Diane the finance manager who set me up with the loan and it was pretty painless as well. Diane is another great person they have there and she made the loan process quick and easy. Thank you to Joe, Diane and Butch! Overall my experience at Henderson HD was truly awesome and enjoyable. From the first day I walked in the door inquiring about the class, to the time I rode my bike off the lot only 2 weeks had passed!!! I highly recommend going here for anything you need Harley oriented or even for just the Riders Edge Course. You cant go wrong! Thanks again everyone! Matt"
Matthew , Henderson, NV -
I recently visited your dealership and traded my 2011 Harley Trike in on a 2014 model. The main reason I decided to purchase the new 2014 model can be summed up in three words: Broadway Joe Murphy! I really had no intention of trading, but when Joe was explaining the engine cooling and electronic advances that Harley Davidson had incorporated in the 2014 models, I simply couldn't resist! I've been riding motorcycles since I was 14, and I quickly realized that Joe was VERY knowledgeable of the product. And his efforts to make sure that my experience with your dealership didn't stop when I rode the trike out the door. Joe and the rest of your staff were helping with all the little details associated with a purchase like this such as registration, accessory purchases, and even a picture of me with my new trike in front of your dealership! You can bet that I will refer any of my fellow bike owners to your dealership. Thanks, Joe, and all of your fellow staff members at Henderson Harley-Davidson!!"
Mike , Henderson, NV -
Everyone at Henderson Harley Davidson is always knowledgeable, courteous, and helpful. Each visit is always a pleasant experience. I have shopped at a couple of other HD dealers in town and had bad experiences but I've never had any problems with Henderson Harley Davidson. I will recommend Henderson HD to anyone and everyone. Keep up the good work."
Scott , Las Vegas, NV -
My friend and I came into the dealership to purchase some clothing apparel. We both make trips to different stores here in Missouri and Iowa, decided to stop at yours, we had the best time and the associates are so polite and very friendly. Keep up the good work and we will be back next year for another visit."
Anonymous , chillicothe, MO -
I'm adding to my testimonial from yesterday. As typical, one cannot just buy a bike, you have to personalize it. Randy, in parts, has been a pleasure to work with. His patience, knowledge and advice was invaluable. He's another superb member of the Henderson team!"
Linda , Pahrump, NV -
I have been coming to HHD for some time now. I recently dealt with James K. in service. This man is AMAZING! He went above and beyond to ensure my bike was safe. Being a lone female rider....THAT is most important to me. This man HAS A HEART AS BIG AS THE MOON. I left there today feeling TOTALLY confident. I wish there were more folks like him in this world. I give him TEN STARS **********
dale , boulder city, NV -
While getting out of the cold, snowy winter weather, I was lucky enough to be riding from Las Vegas to Laughlin when I picked up a screw in my rear tire just short of Searchlight. I called HOG and theythey told me Henderson HD was the closest repair facility. It was getting late, around 3:30 pm so I called and spoke with John he said he may not have a driver to pick me up, but he did find someone to come pick me and bike up. We got to Henderson just short of 5:00 and he had a tech on it immediatly, I was out of the store by5:30 and again on my way to Laughlin and my 5 traveling friends. Made the trip with no further problems and had a great 10 days of riding Nv. Arizona and Ca. All in all a truly great experience at the dealership. Thanks again Hintzy"
JIM , belgrade, MT -
My wife and I bought a slightly used 11 FLTR from JD Bivens yesterday. We had a great time. And Diane in finance was fun to work with also. This was the first time we have come away from a dealer buying experience with no anxiety or second thoughts about the deal. And my wife was impressed with her inclusion throughout the transaction. Looking forward to a long relationship with you guys.
Curt , Henderson, NV -
i am very happy with henderson harley davidson i am going to refer them to all my friends
Christopher , henderson, NV -
i love my bike and the sales team helped me out alot i would recommend henederson harley davidson to all my rider friends and family
christopher , henderson, NV -
BEST BIKE BUYING EXPERIENCE EVER, THANKS TO BRAD IN SALES, I AM A CUSTOMER FOR LIFE, THIS IS MY SECOND NEW BIKE FROM HENDERSON HD, I AM SURE MANY MORE TO COME. JIMMY, HENDERSON, NV."
Jimmy , Henderson, NV -
In my 10 plus years dealing with service writers I will be the first to say - JUDY
Peter , Las Vegas, NV -
Very satisfied with my purchase experience. My salesman was very easy to deal with along with your staff. Thank you.
Stephen Noel -
I am really happy I stopped in at your dealership. My experience buying my first Harley-Davidson will not go unforgotten for many years; not to mention riding miles, too. To everyone who I met, thank you again so much. Now all I have to do is convince my best friend to buy a Harley-Davidson instead of his interest in a Honda.
Ken , Las Vegas, NV -
I was on a road trip from Washington to LasVegas when my headlight went out. I asked around and found out about Henderson Harley Davidson. I pulled in and Chad and Dirk took care of me right away! What great customer service these guys were top notch! I wish Skagit Harley Davidson in Burlington had guys like these. They got me right back out on the road. Keep up the good work
George , Sedro Woolley, WA -
Great service department. John did a great job. Kept me updated by cell on the status of the work being done. Very professional from beginning to end. Thanks John!
Robert , Henderson, NV -
Henderson HD was my 2nd HD dealership I have delt with in buying bikes.... it was by far the best experience I have had in over 30 years of riding. The guys looked at my needs first and last! Buying my 2008 FLHT from HendersonHD was a breeze and I could tell that they really cared about ensuring that I was happy. SSG Fletcher, JD
Joseph , Henderson, NV -
My brother and I rented A Road King, and A Heritage Softail through H.O.G. Judy Tweedy took care of Henderson's end of the rentals. The bikes were clean and full of fuel. We had a great ride through the local National Parks. When we returned the bikes Judy had us out in minimal time. Great job Judy!
Ronald , Channahon, IL -
Purchased my 07 Dyna Low Rider at Henderson HD even though its the furthest away and and I used to work with one of the salesmen at las vegas HD who was going to get me a deal.Hend HD is run with a family attitude towards the customer and my salesman was extremley knowledgable about my bike. I'm probably not supposed to say his name. Thanks again Sal C.(oops) BrunoB.
Bruno , Las Vegas, NV -
I Have referred 6 friends who have also bought bikes from you in the last 45 days.I have sent all my friends to Henderson. Jeff and many others are a great asset to the building. I manage for Lowes where I can relate to the people working for you will create your success and you are extremely fortunate to have such great employees. I have called Jeff numerous times for different things and the guy is all about taking care of the customer. Keep up the great work!
Jay , Henderson, NV -
Started looking for a used Electra Glide in June. Found a good price @ Henderson H.D. Called and got hooked up with Broadway Joe Murphy. This guy is all Aces! Got picky, and ended up not finding what I wanted till this week. The whole time Joe would call with whatever had come in, in my price/mileage range. Joe always kept us up to date. Bought an '03 FLH on Friday, rode it 300 miles home Saturday. Feel good about the deal, and Joe is one of the BEST guys I've ever delt with on any dealership purchase. Also a big Thank You to Pierre in the shop, who took a good half hour to just talk about all the differences of changes H.D made over the last 10 model years. Best ever dealership experience for me. When it's time to buy again, I'll be back.
Walter , Independence, CA -
I went to the dealership in November and met Joe Murphy salesman and found the motorcycle I wanted. I told Joe this was the one I wanted and would be back with the deposit. It's a softtail slim and I fell in love. I started working overtime during the holidays and Joe was kind enough to put the bike aside till I was able to come in. I put a deposit down and met with Diane in Finance. She was super great to deal with and made the financing process a breeze. Joe was great, professional and very helpful. The staff at Henderson HD are the best. Also, Rider's Edge was fantastic and the trainers very knowledgeable and I learned alot. Overall, the experience was exceptional thanks to Joe, Diane and Henderson Harley.
Anthony , Henderson, NV -
Thanks for getting back on the road after a little problem. Service is Gold everytime!!!
Ken , Las Vegas, NV -
I wanted a 2008 Screamin Eagle Road King, It took 3 weeks to get the deal done. Paul in sales and Diane in financing made it happen even though it wasen't an easy sale. I bought a 2007 Harley Street Glide in late 2006 from one dealership in Vegas and when I talked to them about trading it in I got the feeling they didn't want to work with me to make it happen. We also bought a 2007 Harley from Kingman Harley and when I tried to trade the Street Glide in they were to busy to work with me or even call me back. Paul and Diane are Awesome To Work With and have a Cool Attitude I feel at home at Henderson Harley, I will buy another Harley From Paul and Diane, Thank You, Guy(DOC)
Guy DOC , Logandale, NV -
Just a quick thank both Judy & Rob in service. I had my 10k done today and they both were great at meeting my needs. I am never disappointed when I see them in service. I refuse to let anyone but Rob work on my bike. And I just love the way I am treated by Judy. Those two are really assets to Henderson Harley's staff. Also the guy who cleaned my bike did a fantastic job. Could not be more pleased. Keep up the good work!
Eric , Las Vegas, NV -
Working with the folks at Henderson Harley-Davidson was very satisfying. I am extremely pleased with the purchase I made, and the Street Glide is an exceptional motorcycle. The experience was excellent!
BRYAN BUSHONG -
This has been by far the best experience purchasing a vehicle in my life. I went to Ride Now, LVHD, Pat Clark & Honda. From the Brad & Tom in sales to Diane in finance, Joe in parts and Arlene in Clothing your employees at the Henderson HD store have been like family. Not one time did I feel like I was pressured into getting something i didn't want. Which by the way is how I felt at the easter HD store and ride now. Your service Dept is top notch and very informational for us who are new to the Harley Davidson Scene. I took the rides edge course John, Rose and Jay are great instructors well worth the money. Less then 5 days after getting my license I was back to buy my 2009 XL1200N I love this bike. I just want to thank your team for making me and my family welcome.
Justin , Las Vegas, NV -
Thanks for a great buying experience. John Bivens was the best to deal with. I love my new 2011 1200 Nightster. Just had to do something about the factory exhaust ... a bit to quite for my liking. Judy Tweedy in service got right on it for me and my new Rush mufflers are on and they sound awesome, now it sounds like a Harley. Cannot be any happier with sales and service. Everyone treated me like a truly valued customer. Henderson Harley Rocks!
Eric , Las Vegas, NV -
like everthing you have to offer there.
Anonymous , pahrump, NV -
John Costanza in sales was Great! The Dyna that I bought was accessorized exactly like I wanted, sitting in the showroom, and John's honesty and sincerity made this the best purchase experience I have ever had. To top it all off, he had the bike delivered to me here in Kingman, Arizona. With customer service this good, I will be coming back often.
Anthony , Kingman, AZ -
Henderson HD gave me a great trade in value on my old bike and Broadway Joe put me onto a new Street Glide Special. Look him up if you're shopping for a bike and he'll take care of you.
Bill , Henderson, NV -
Your sales person was very friendly and good person to work with. He knew all about Harleys and was able to answered all of our questions. You have a big slection of bikes to look at and we decided on a Road King Classic. We had to order our new Road King Classic and expect to get on or about May 11th. We can't wait for your sales person to call us when it arrives. Thanks again!!!
Gerald , Bullhead City, AZ -
I just picked up a set of Vance & Hines Shortshots Staggered Black for my '08 Nightster....all I have to quote John Constanza it's sick man . Nothing better to my ears than to hear that HD rumble like every bike should have coming out of it. Randy thank you for the fast process of the order, you mentioned perhaps next day man did you deliver! Also my good friend is so happy he just had his new girl delivered. He cannot wait to get the break in period over! Thank you again everyone involved with my experience at Henderson HD!!!
Ken , Las Vegas, NV -
My wife and I had been looking for our next Harley for a couple of months. We had just moved in the area and had looked at several dealerships that had other Harley bike options also. The very first time we walked in to the dealership in Henderson, we knew which bike it was. However, being cautious, we did not purchase at that time. It wasn't until 6 weeks later and several trips in did we finally get into details about acquiring the bike. Broadway Joe, wow, he worked with us the whole time, was very patient, not pushy, but sought to help us in our decision making. Diane, wow, never has financing been so easy. My wife and I have bought quite a bit, but Diane made the financing process soooo easy. Tom, well Tom was with us all the way also. Needless to say I rode home a 2014 Road King CVO that night!! WOW!! Our first NEW bike. But not only did we get a new bike, we got a family. That was a week ago, and it seems like we know everyone that works there. We special ordered parts through service, what and amazing thing!! Bought extra parts from Randy and Karen, wow!! Everyone makes you feel like family! Thanks guys!!
Michael and Karissa , Boulder City, NV -
Went in to get some service walked out with a 2014 road king. Love those guys.
Shawn Duffy -
Our 2014 CVO Limited was delivered today. The entire experience from start to finish exceeded our expectations. Broadway Joe in Sales, Diane in Financing, and Bruce, who delivered the bike - you were each a pleasure to work with. We look forward to seeing, and riding with, you soon!
Linda , Pahrump, NV -
I I reached recently purchased a Harley-Davidson through a seller assist. I just wanted to post this and say Diane in finance was absolutely amazing. She treated my spouse and I like family and ensure that we will be a lifetime customer of Henderson Harley-Davidson thank you so much.
Anonymous , Las Vegas, NV -
Henderson was the last stop for me before home on a 2000-mile trip out of L.A. through Nevada and Utah. I pulled into Henderson early and decided to stop by Henderson HD to see if they could get me in for an oil change and an air cleaner recharge. The service writer, Judy, had me in and out in a little over an hour. They also offered to drop me off and pick me up from a restaurant or my motel while the bike was being serviced, but I chose to spend the time nosing around the dealership instead. What I was too tired to notice when they returned the bike was that, without being asked, they had thoroughly washed 2000 miles worth of road grime and bugs off and left the bike showroom clean. That saved me about a day's work after I got home, for which I will be eternally grateful. Great service all around from a friendly, first-class Harley dealer!
Anonymous , Los Angeles, CA -
I was in Vegas on vacation and we ended up renting three HD's for 24hrs. I must say this was the highlight of our vacation. The staff were very professional and courteous. I have been spreading the word to everyone I know if you go to Vegas, rent a Harley at Henderson HD They gave us a route to follow and it was great! We will be definetly back!
DENIS , Dieppe, NL -
i was a little worried that i wasn't going to have enough money to buy a bike but the price was very reasonable. now i would swear by henderson harley davidson
Christopher , beacon, NY -
great place,great atmossphere,great folks.i go back as often as i can.
richard , pahrump, NV -
My experience at the Harley Davidson shop here in Henderson, NV. was AWESOME !!. Everyone there was so nice. Joe, who sold me my bike was a super guy ! Could not have been treated any better. They made me feel like family.
Mary Ann Allison -
Broadway Joe took care of us from the moment we arrived to the minute we drove off on the Harley. Very knowledgeable and went the extra mile for us. Thanks Murph! Also, James in service dept. took care of us after the sale in putting on new parts for us.
Steve , Henderson, NV -
I would just like to start off by saying that the customer service from the minute i walked into the door was absolutely phenomenal. My sales person, Brad, was probably one of the coolest sales people I have had to work with in my entire life. I never once felt rushed or pressured into buying a bike. He walked me around and showed me several models that would fit both my short stature and my budget. I ended up in the end with a Black Denim Iron 883. There was a lot of custom work done to it already. The lovely sales lady who helped pick out my helmet and gloves was an utter treat as well. She was very funny and laid back, but still maintain full professionalism. Then there was Buddy. He took time from his work day to give me riding tips. Brad was very helpful with his riding tips and advice as well. I will without a doubt be a future customer for years to come. To sum it all up: YOU GUYS F*#KING ROCK!!!!!
Tony AKA Maverick -
Being a Sales Manager at Gulf Coast Harley-Davidson, I just wanted to say that every employee at Henderson HD treated my new wife, Diane and myself far and beyond with customer service!!! Cowboy" was awesome!!!! The motorclothes department upsold us the cool wraps for our trip in 110 degree temp and they were worth every penny! Thank you all, visiting your dealership was a highlight for me!
Dale , New Port Richey, FL -
I was needing a service on my ultra and call and was worked in I traveled 4500 miles in two week and went in a lot of dealerships and yours was one of the tops across the nation. Judy Tweedy service advisor I thank you for your help getting my service. Now on the other hand I was in Kingman dealership they would not even try to help me. I know my ultra service book say to service every 5000 miles I am from the old school and still like to get a service every 2500 miles Thanks for keeping service no. one Gary Jones
Gary , Camden, TN -
Frank in service really went above and beyond in helping me find the correct windhshield for my cracked windshield on my 2007 Ultra. Frank thank you so much for your help and assistance with replacing my windshield.
Mike , Pahrump, NV -
From the time I parked my car in the lot mywife and I felt at home. My wife said she would never ride on a motorcycle.When we hit the sales floor brad waited on us at every turn left us try all the bikes.the first were the ultra classic's I was able to get my wife on one in two up I asked her how she liked it said she felt secure. But still would not committ to riding. Long stoy short I came out with my 08 fatboy,got my wife on ,then couldn't get her off the motorcycle .Six months later my wife owns a 08 fatboy as well.We both did riders edge loved it. Thanks to John,Jay,and Rose.We also joined the dealer sponsored Black mountain hog group now we have a new family BM is the bomb. Henderson Harley Davidson is your home town dealership.Heavy on the home part.
Roy , Boulder city, NV -
I have been searching for just the right bike for some time now.From the time I saw it on your website till the time I was in your shop and riding it home was 90 minutes.It was amazing....Jeff did his job with such tact and professionalism,getting everything I wanted in such a short amount of time,and Charlie with the paperwork was a smooth dude,,,Quick,precise and to the point,,A totally excellant experience all the way around.Kudo's to all...
Tim , Las Vegas, NV -
You guys are awesome!! You made my purchase of a new bike very relaxing and enjoyable. Cudos to Joe, Diane, and Tom! You folks run a great outfit. Thanks again for your no pressure hang loose attitudes.
Marson , Kanab, UT -
Very nice experience with Jeff , Charlie and Carrie and very friendly and outgoing staff. I would recomend your dealership to all my friend's. Thank you Glenn
Glenn , Las Vegas, NV -
I had an awesome experience my sales man John Bibbins was amazing he worked a deal with me that made me feel as if both HD Henderson and I gave something and in my book that's a fair deal
jamehia , henderson, NV -
the first time i came in the store i came in for rubbers for windshield and spark plugs. kristel torvik helped me look up parts and ordered the rubbers for the windshield. she treated me like i had been shoping there for years. employees like her will keep me comeing back for all the parts and accessories that i will buy for my superglide in the future. thank you
Darren , Mesquite, NV -
Oh thank god for the deal Harley Davidson has for me as an ex-Nightster owner. Thank you John C. in sales, Tom in sales, Diane and Charlie in finance, and the whole shop for making my purchase of the 2009 FLHX so fun!! 130 miles in only a few days and loving every minute riding!! Cannot wait for the long rides and enjoyable memories.
Ken , Las Vegas, NV
I purchased my 2014 Harley Break out from Texas & had it shipped to my home in Las Vegas. After receiving my motorcycle I took it in to my local shop for servicing where Service Advisor Russell Christensen & Technician Timothy Stephens went above and beyond to service my bikes needs. There was an issue with the transmission which I won't go into detail about, but they spent extensive time negotiating with the warranty company as well as the store in which I purchased the bike from to make sure all of the necessary parts were delivered to the store where I was having my bike serviced & that it was all covered under warranty. I can't thank this team enough for their exceptional customer service & for keeping me well informed with every aspect of what was going on. Furthermore it is my honor to recommend these two gentlemen for any type of promotion or merit available, and you have my word when I say I'm a client for life and will be referring anyone I know to this store.